Privacy Policy

Who we are

In this privacy policy references to “we”, “us” and “our” are to Sterling Capital Reserve Ltd. References to “our Website” or “the Website” are to www.sterlingcapitalreserve.co.uk.

What information we collect and how

The information we collect via the Website may include.

  • Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  • In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  • Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  • Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  • Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on you computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

How We Use Cookies

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

  • Strictly Necessary Cookies

    These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms.

    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

    • Performance Cookies

      These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

      All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

    What we do with your information

    Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.

    We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

    Your Rights

    You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

    Privacy
    Sterling Capital Reserve Ltd
    Sterling House, 5 Wheatcroft Business Park,
    Landmere Lane,
    Edwalton,
    Nottingham.
    NG12 4DG

    Other Websites

    This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.